Please read these Terms carefully before using our services. By engaging with Altos Alpha Solutions Ltd, you agree to be bound by these Terms. If you do not agree, please do not use our services.
These Terms of Service ("Terms") constitute a legally binding agreement between:
Altos Alpha Solutions Ltd ("Company", "we", "us", or "our"), a private company limited by shares, incorporated under the Companies and Allied Matters Act 2020, RC Number 9412847, Lagos State, Nigeria; and
You ("Client", "User", or "you"), the individual or legal entity accessing our website or engaging our services.
Altos Alpha Solutions Ltd provides artificial intelligence solutions including but not limited to:
The specific scope, deliverables, timelines, and pricing for each engagement shall be set out in a separate Service Agreement, Statement of Work, or Proposal agreed between the parties.
You may use our website (altosalpha.com.ng) for lawful purposes only. You agree not to:
All content on this website, including text, graphics, logos, code, and materials, is the intellectual property of Altos Alpha Solutions Ltd or its licensors and is protected by Nigerian copyright law and applicable international treaties.
Where we develop custom AI systems for clients, intellectual property ownership shall be governed by the specific Service Agreement. Unless otherwise agreed in writing, we retain ownership of our proprietary methodologies, frameworks, and base code, while clients receive a licence to use the delivered solution.
Both parties agree to keep confidential any proprietary or sensitive information disclosed in the course of our engagement. This obligation survives termination of the service relationship for a period of 3 years, unless a separate Non-Disclosure Agreement provides otherwise.
Payment terms for specific engagements are set out in individual Service Agreements. Generally:
Our services are provided "as is" to the extent permitted by Nigerian law. While we take every reasonable measure to ensure quality and reliability, we do not warrant that:
To the maximum extent permitted by law, our aggregate liability to any client shall not exceed the total fees paid to us in the three months preceding the claim. We shall not be liable for indirect, consequential, or incidental damages.
Where we provide WhatsApp automation services, clients acknowledge that:
Where we process personal data on your behalf as a Data Processor, we will do so only on your documented instructions and in accordance with NDPR 2019 and applicable data protection laws. A separate Data Processing Agreement (DPA) shall be executed where required.
Either party may terminate a service engagement by providing written notice as specified in the applicable Service Agreement. Upon termination, each party shall return or destroy the other's confidential information and settle all outstanding payments within 30 days.
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall first be subject to good-faith negotiation between the parties. If unresolved within 30 days, disputes shall be referred to arbitration in Lagos, Nigeria, under the Arbitration and Conciliation Act (as amended). Judgment on any arbitral award may be entered in any competent court.
Neither party shall be liable for failure to perform obligations due to circumstances beyond their reasonable control, including but not limited to acts of God, government action, power outages, or internet infrastructure failures, provided the affected party gives prompt written notice and takes reasonable steps to minimise the impact.
We may update these Terms periodically. Material changes will be communicated via email or website notice. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.
For questions about these Terms:
Email: info@altosalpha.com.ng
Phone: 0904 523 6189